Yes. Log in to view your exclusive discount code and check your points balance, which you can redeem for gift cards and more.

After logging in, on Account Center -- My Rewards, you will find all your point reward statuses and history.

-Physical product orders: xPoints are added to your account right after the order is placed but remain frozen. They will be unfrozen and ready to use within 15 days after the item is shipped.
-Virtual product orders: xPoints are added to your account right after the order is placed but remain frozen. They will be unfrozen and ready to use within 30 days after the order is completed.

Currently, xTool points cannot be exchanged for cash.

No, xTool points cannot be transferred.

Yes, your points will be credited back as soon as your payment is refunded by xTool customer support.

Points will be credited immediately after you complete the task.

It will be credited to your account right after you sign the receipt.

Items purchased with points from the Points Store are non-returnable. Please review your choices carefully before redeeming points to ensure they meet your needs

To ensure fair use of xPoints and Gift Cards, we have established the following rules that all users must adhere to:

General Rules
- One Account Per User: Each user is allowed to register only one account. Creating or using multiple accounts by the same individual is strictly prohibited and considered abuse. Additionally, the use of any automated system to participate is not allowed and will lead to disqualification. Disqualified participants will forfeit any prizes or rewards they may have been eligible for. Any attempts to exceed the stated entry limit will render all entries by that individual void and lead to disqualification.
- Eligible Activities: xPoints rewards apply to legitimate account activities such as placing orders or completing tasks.
- Verification of Redemption: All Gift Card redemption records are subject to verification. If abnormal activities are detected (e.g., mass account registrations or unusual xPoint accrual methods), the platform reserves the right to revoke Gift Card redemption eligibility.

Violations and Consequences
The following actions will be considered abuse:

- Registering accounts with fake information, temporary email addresses, or creating multiple accounts to earn xPoints.
- Using unauthorized methods to mass redeem or misuse Gift Cards.The platform reserves the right to take the following measures in response to violations:
- Freeze or permanently close the violating account(s).
- Revoke unused Gift Cards obtained through abuse.
- Cancel orders placed using Gift Cards obtained through abuse, without refunding the Gift Cards or associated amounts.

Final Interpretation
The platform reserves the final right of interpretation regarding the use of xPoints and Gift Cards. For any questions, please contact customer support for assistance.